How it works
A guided path from your question to a conversation with a physician.
MD Live Advice provides education and healthcare navigation. Our website experience keeps each step simple, explains why information is requested, and organizes your appointment details in one easy-to-access place.
A simple process
From question to conversation in five steps.
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1
Choose a conversation
Select the duration and purpose that best match your question.
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2
Register and consent
Provide minimal contact information, a short topic, and accept required notices.
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3
Pick a time
Choose from available appointment times.
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4
Pay and receive details
Complete payment and receive confirmation, reminders, and the video link.
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5
Talk and follow up
Join the session, then access your receipt, appointment details, and survey.
Before the appointment
- Choose an approved service and duration.
- Create an account with verified contact information.
- Describe the topic or question in one or two plain-language sentences.
- Review the service boundary, privacy notice, consent, and transaction policies.
- Select an available time.
During and after
- Open the appointment page and complete the device check.
- Join the scheduled video conversation.
- Keep your treating physician responsible for your care.
- Access the receipt and appointment details.
- Complete an optional satisfaction survey.